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Privacy policy

Updated: 11 November 2026

This policy explains what data the KITE Agency website collects, why, and how you can control it. We collect only what we need to reply to your request.

The Telegram bot @KITE_UGC_BOT and the KITE mini app have their own Terms of Use and Privacy Policy (in Ukrainian).

Who processes the data

The data controller is a Ukrainian sole proprietor trading as «KITE» (full details and an email for data requests are at the bottom of this page). We process data under the Law of Ukraine “On Personal Data Protection” and, for visitors from the EU, the EU General Data Protection Regulation (GDPR).

What we collect

When you send the form:

  • your name;
  • a contact: Telegram username, WhatsApp or phone number;
  • your brand, website or Instagram;
  • technical details of the request: site language, page address, the site you came from (referrer), UTM tags of ad links, browser details (user agent), time sent.

To protect the form from spam we briefly use your IP address as an irreversible hash. We do not store the IP address itself.

Analytics (only with your consent): Google Analytics and Meta Pixel collect pseudonymous visit data: pages viewed, buttons clicked, whether the form was sent, device type and approximate location.

Why

  • to contact you and prepare an offer for a UGC campaign. Legal basis: your consent given by sending the form (Art. 11 of the Law of Ukraine “On Personal Data Protection”); in the EU, steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR);
  • to protect the form from spam. Legal basis: our legitimate interest (Art. 6(1)(f) GDPR);
  • to understand what works on the site and in ads. Legal basis: your consent in the cookie banner (Art. 6(1)(a) GDPR).

We do not sell your data and do not use it for newsletters without separate permission.

Who else sees the data

Your request goes only to our team. To handle it we use services that process data on our behalf:

  • Google Cloud / Firebase - website hosting and the request database;
  • Telegram - a notification about the new request in the team’s work chat;
  • Google Analytics and Meta Platforms - only if you accepted analytics.

These services may store data outside Ukraine and the EU. They protect it under their own data processing terms and the EU Standard Contractual Clauses.

How long we keep it

  • your request - up to 3 years after our last contact with you, or less if you ask us to delete it;
  • the IP hash used against spam - up to 1 hour;
  • analytics data - per Google Analytics (up to 14 months) and Meta settings.

Cookies and local storage

The site remembers your chosen language and your analytics decision in your browser. This is needed for the site to work and does not require consent.

Analytics cookies (for example _ga, _ga_*, _fbp) are set only after you click “Accept”. You can change your decision any time with the “Cookies” button at the bottom of the site.

Your rights

At any time you can:

  • ask what data we hold about you;
  • correct it;
  • ask us to delete it;
  • withdraw consent to processing or analytics;
  • object to processing.

Write to the email at the bottom of this page and we will reply within 30 days. You can also complain to the Ukrainian Parliament Commissioner for Human Rights or, in the EU, to your national data protection authority.

Children

The site is for businesses. We do not knowingly collect data from people under 16.

Changes

If this policy changes, we will update this page and the date at the top.

Data controller and contacts

  • Controller: Sole proprietor Anzhelika Yuriivna Khafizianova (trade name «KITE»)
  • Taxpayer number (RNOKPP): 2433001502
  • Address: 8 Spyrydonivska St., apt. 27, Odesa, 65045, Odesa region, Ukraine
  • Email: kite.agency.main@gmail.com
  • You can also write to: Telegram, Instagram
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